Frequently Asked Questions

Where do you deliver crates?

Based in Stockport we deliver throughout the North West and further afield for large orders. Please contact us and we will be happy to see if we can fulfil your requirements.

How much do you charge delivery?

Delivery prices depend on size, weight, product, quantities and location. We will offer you the best possible carriage charges.

Can I change my order after I have booked?

Yes, as long as it is before the delivery date and within office hours.

Can I have 'same day' delivery?

Yes, when available, ‘same day’ deliveries will incur an additional ’emergency delivery’ charge.

What are the crates made of?

All our crates are made from a tough polypropylene making them a the perfect alternative to cardboard boxes as the crates are strong and robust

Are the crates weather proof?

The crates can stand most weather conditions and have a waterproof coating. Providing the lidded crates are not left out in bad weather for too long they should do a more than adequate job of protecting your belongings.

Are the crates stackable?

All crates nest inside each other when empty and on top of each other when full. This is a great way of saving valuable work space.

Can crates be secured?

Yes, we can provide security seals which fasten to each end of our lidded crates. These security seals will ensure your goods are not tampered with when in transit or in storage.

Do you provide a removal moving service?

Yes,please call us for further information or visit www.kcotterillremovals.co.uk

Can crates be stored?

Yes,please call us for further information or visit www.kcotterillremovals.co.uk

Are the crates environmental friendly?

Yes all crates are 100% recyclable.

What happens if some of the crates are kept after the agreed rental period?

You will be charged at the agreed crate rental rate for each crate not returned until they are.

Can I extend my crate hire rental period?

Yes as long as you give us 24hrs notice.

How will you bill me and how do I pay?

You can settle your account by cash, cheque, BACS or credit / debit cards.

What happens if we lose a crate?

All lost crates are charged for.

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Ask Your Question

info@crate-hire-uk.co.uk

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